House cleaners can be the right solution for individuals who need a little extra help tackling their household chores or support with specific tasks that require a professional touch. But while a professional house cleaning service is something you’re considering, you should always ask, what should I expect to receive when I approach cleaning companies?
Knowing what the process looks like, what your professional cleaners should offer you, and how you should walk away from the experience will make sure you always select a commercial cleaning company that is worth the investment.
Let’s take a few things you should always expect from home cleaning services so that you can maintain your peace of mind knowing you’re getting the professional clean you deserve.
What Should You Be Looking for When Looking to Hire a Professional Cleaner?
Expectations depend first and foremost on the type of cleaning services you choose. If you’re hiring unknown cleaners who haven’t been around for very long nor have very good reviews, you can’t go into the experience fully expecting a thorough clean. To know what to expect from a professional, you need to know what to look for when you start looking at commercial cleaning services.
Some elements of a successful professional house cleaning service include:
- A professional-looking website.
- Cleaners who can tackle a myriad of cleaning tasks to deep clean your home. They may dust, vacuum, mop, eliminate clutter, deep clean kitchen appliances, and beyond. (Keep in mind which services you need specifically so that the cleaning process supports you).
- An established reputation for offering superior, regular cleaning services and meeting the general cleaning needs of customers in your area.
- Cleaners use cleaning tools and cleaning products that are effective for the wide range of services that they offer (for example, using specific cleaning items that are proven to work well for window cleaning).
- Make sure that their business is legitimate and not a pop-up business or scam that won’t produce desirable results.
The more research you do, the more you’ll know what you should expect when you hire a house cleaning service.
What Should You Expect From a House Cleaner During Interactions?
Now that we have a better idea as to how you can properly vet house cleaning services to make sure that they’ll be able to meet your higher expectations, it’s important to understand how they should act. Some services, despite good reviews or a long history of offering house cleaning services, may still come across as unprofessional. Knowing how you should be treated allows you to know whether or not you should hire cleaning teams to take care of your home.
Here are a few expectations that you should have of any professional cleaning company.
- They are kind to you when you reach out to ask more about their services, and they’re happy to help you better understand what they offer and whether or not they can realistically support your needs.
- When the cleaner arrives (or cleaners arrive) for the first cleaning, they’re attentive as you tell them more about the specifics of your projects and your expectations.
- The cleaning experts come equipped with every cleaning tool and product they need to tackle the cleaning session.
- They do a good job with their cleanings each time, which is a strong indication that you’ve chosen to hire house cleaners who take their job seriously.
- They go above and beyond to make sure that all cleanings exceed your expectations.
- They communicate with you as they’re getting the job done in case you have any questions, especially when they’re cleaning something that you’re not equipped to clean on your own.
- They make you aware of any additional services they offer in case there’s something else you need support with.
Knowing how to spot unprofessional cleaners is something that becomes quite easy when you understand how you should expect to be treated when you pay for these services. If the house cleaning company you hired meets all the requirements above, you know that you’re working with a company that values comprehensive cleaning, transparency, and professionalism.
Are Their Professional Cleaning Services Producing Results That Speak for Themselves?
We’ve talked about the expectations that you should have and some of the things that you should look for when you’re interested in hiring a company that is going to provide you with the best possible service and support. But two things can truly tell you everything you need to know when you’re looking into cleaning services that may or may not meet your expectations: customer reviews and portfolios.
Customer reviews are insightful because they paint a picture of what you can expect when you decide to reach out to said company. The only thing to remember is to always look for reviews on multiple platforms and to check for fake reviews. Some businesses may only show the top reviews or four-star reviews, leaving out any reviews that may portray them in a negative light. Using external resources will help you get a real overview of what the business is like and what you may need to look out for.
If a cleaning company offers a portfolio of their work and some of the cleaning jobs they’ve done in the past, this is work that speaks for itself. You have tangible proof that they’re not only capable of cleaning the various parts of your home that need to be cleaned but that they’re able to deliver a superior experience along the way. Keep this in mind when you’re looking at various services.
Hiring a house cleaning service can be a daunting task. For those who haven’t hired cleaners before, even more so. Fortunately, there are some expectations that you should have when you hire a company that cleans homes, and multiple ways to make sure that those expectations are met. Use the tips above to know what to expect ahead of time and to find the right company that will satisfy all of your expectations!
