At Elevated Cleaning Services, we take pride in our commitment to providing a safe and delightful experience for all of our clients. We ensure that they are not only highly skilled but also possess the utmost integrity.
One key aspect of our vetting process is that we exclusively hire 5-star rated cleaners. This means that each member of our cleaning team has demonstrated exceptional performance and professionalism in their previous work, as evidenced by positive ratings from satisfied clients. By setting such a high standard, we ensure that our clients receive top-notch service from the best in the industry.
Another crucial aspect of our commitment to safety and quality is that all of our lead cleaners are proficient in English. Effective communication is essential in ensuring that our clients’ specific cleaning needs and preferences are understood and met. By having a team of English-speaking professionals, we eliminate language barriers and guarantee clear and efficient communication between our clients and cleaners.
Additionally, we are fully insured, providing an extra layer of protection for our clients. In the unlikely event of any mishaps or accidents during the cleaning process, our insurance coverage ensures that our clients are financially safeguarded.
Our dedication to delivering a safe and delightful experience for our clients is evident through our stringent vetting process, our exclusive hiring of 5-star rated cleaners, our commitment to English proficiency, and our comprehensive insurance coverage. When you choose our services, you can trust that you are not only getting the best cleaners in the industry but also a guarantee of professionalism, integrity, and peace of mind.
Booking your first appointment with Elevated Cleaning Services is as simple as making a phone call and providing us with the necessary details. We offer a quick and accurate quote over the phone, eliminating the need for an in-person visit. Our goal is to make the process effortless for you while delivering top-notch cleaning services for your home, Airbnb, rental property, or commercial space. Contact us today to experience the ease and excellence of Elevated Cleaning Services.
Yes, we do bring our own cleaning supplies as a standard part of our service. We recognize that our clients appreciate a hassle-free experience, and we want to make the cleaning process as convenient as possible for you. Our professional cleaning team arrives fully equipped with all the necessary cleaning supplies and equipment to ensure that your space is thoroughly cleaned and sanitized to the highest standards.
For Airbnb rentals and commercial spaces, we are flexible and can use your specific supplies if you so desire. Our aim is to provide you with a customized cleaning solution that aligns with your needs and preferences while maintaining the highest standards of cleanliness and hygiene.
You are not charged until after the clean is complete: At Elevated Cleaning Services, we believe in putting our clients’ satisfaction first. That’s why you won’t be charged for our services until after the cleaning is finished. We want to ensure that you are completely satisfied with the results before any payment is processed.
Our cleaners will do a walk-through with you: After the cleaning is done, our professional cleaners will conduct a thorough walk-through of your home, Airbnb, rental property, or commercial space with you. During this walk-through, they will pay close
attention to every detail to ensure that all your cleaning requirements have been met.
Addressing any areas of concern: If, during the walk-through, you have any areas of concern or specific points that you feel need additional attention, our cleaners will be
ready and willing to address them right there. We want to make sure that you are happy with the cleaning and that it meets your expectations.
24-hour satisfaction guarantee: We understand that sometimes, you might notice things or have concerns after the cleaning team has left. That’s why we offer a 24-hour satisfaction guarantee. If, within 24 hours of the cleaning, you find anything that doesn’t meet your satisfaction or if you have any lingering concerns, simply notify us.
We will send the cleaner back to ensure your satisfaction: Upon receiving your feedback or notification of any issues, we will take prompt action. We will schedule the cleaner to return to your location as soon as possible to address and resolve any concerns. Your satisfaction is our top priority, and we are dedicated to making sure you are delighted with the results of our service.
Certainly, we take the security and confidentiality of your billing information very seriously. Here’s an expanded explanation of how we ensure the safety and security of your payment details:
We use Stripe, the leading online payments company: At Elevated Cleaning Services, we partner with Stripe, one of the most trusted and reputable online payment processors in the industry. Stripe is known for its robust security measures and commitment to protecting sensitive financial data.
All billing data is stored with them: When you make a payment for our services, your billing information, including credit card details or other payment methods, is securely stored with Stripe. This means that your financial data is not stored on our servers or within our systems, reducing the risk of data breaches.
They are PCI compliant: Stripe is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), which is a set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information maintain a secure environment. Stripe’s adherence to these standards demonstrates their dedication to the highest level of data security.
All data is encrypted: To provide an additional layer of protection, all data transmitted between your device and Stripe’s servers is encrypted. This encryption ensures that even if intercepted, your payment information remains confidential and secure.
We prioritize the security of your billing information by partnering with Stripe, a trusted and PCI-compliant payment processor. Your financial data is stored with them, and they employ strong encryption methods to safeguard your information during transactions. We want you to have full confidence that your payment details are safe and secure when you choose to use our services at Elevated Cleaning Services. Your peace of mind is important to us, and we are committed to maintaining the highest standards of data security.
Our refund policy is straightforward and customer-focused. If you are not completely satisfied with the cleaning service, please notify us within 24 hours, and we will promptly send our cleaning team back to address any areas of concern. Your satisfaction is our top priority, and we are dedicated to ensuring that you have a positive and delightful experience with Elevated Cleaning Services.
Our services are designed to cater to every detail, ensuring no area of your home is overlooked.
Whether you need an in-depth cleaning of specialized appliances, a thorough revitalization of often neglected spaces like basements and attics, or specific tasks such as detailed window washing and intensive carpet cleaning, our experienced team is equipped and ready to meet these challenges.
We also offer focused cleaning in areas that may not receive regular attention, such as behind heavy furniture, under beds, or inside cupboards and closets. Our team can provide specialized cleaning for homes with pets or allergy concerns to reduce allergens and pet hair accumulation. Call now to get a quote!
Our team sets the standard for quality and reliability in home cleaning. Each of our professionals is thoroughly trained to deliver exceptional service consistently.
You can trust us to maintain the highest level of cleanliness in your home, visit after visit.
We also prioritize your health and safety by using eco-friendly and safe cleaning products. Our team is well-versed in the latest safety protocols, ensuring a clean home without compromising your well-being.
At Elevated Cleaning Services, we’re known for our honest and transparent approach to pricing, with no hidden fees, and our flexible service options that don’t require long-term contracts. We tailor our services to your unique needs, allowing you to choose when and how you utilize our cleaning solutions.
Specifically, we offer:
